My parents would always tell me if I don't have anything nice to say I shouldn't say anything at all. We tell our children that, but how many of us actually take our own advice?
In business, this is VERY important as it could reflect negatively on you and YOUR business. In this video, I explain why keeping your negative thoughts to yourself is critical.
I'll never forget growing up listening to my mom and dad say, “Quet, if you don't have anything nice to say to anybody, don't say it at all.” That piece of advice is so important, not only when you're just a child, but also in your adult lives. I cannot tell you how many times I've witnessed another stylist or business professional bad-mouthing another individual or another business. You cannot do that. I've seen it go down at my events. I've seen it go down so many times. In fact, I am so strict; I have a zero tolerance. That's what we used to say in Air Force. Zero tolerance for all these things. I have zero tolerance for that crap around me. I'm not going to put up with it. It happened at one of my events, and I had to take 15 to 20 minutes just to shut it down.
You don't do that. You don't badmouth other stylists and business professionals because, for one, that looks bad on you. Now, when your name gets mentioned in a group or a crowd its, “Yeah, well, she talks about other people” or “Girl, she said this” or “Girl, she said that.” Trust me I know because everything that … If something gets said about me or to someone else it always ends up getting back to me and listen, I'm not one of those people who holds grudges and all of that stuff. I'm gonna love you anyway, no matter what you say or no matter what you do. It doesn't bother me. I'm still gonna love you, and I'm not gonna treat you any different but being that stylist that has always- always has something to say, it comes across as so rude and it makes you look bad.
So, in our industry or in any industry one of the best pieces of advice that I could give you is just to, if you don't have anything nice to say, don't say anything at all. So many times I've been sitting in a seminar, and someone was like “Hey, what do you think about this person's seminar?” I will have my own personal opinion based on things that I've researched or looked at myself, and whether that thing is negative or not, I'm not really sure, I don't know, I haven't been through that training myself, so I'm not sure, but I'm sure it's great. It's all you gotta do. Just say that but always be honest. If they ask me about something and I know that it's not something I would do, then I have to really be strategic in how I word that so I'm not saying “Girl, please don't do that.” It's just “Mm, I'm not sure. You're gonna have to check that out for yourself.” Something like that. Always try to be tactful and be mindful of your languaging.
Ricky has a very good, I don't know what I would call it, analogy or thought process on this. You have to always assume your being recorded, period. If you wouldn't say something that you won't want recorded, don't say it. You have to always assume that with recorders these days, cameras, phones, everybody can be recorded at any given moment. So if someone asks you something and you wouldn't want that thing that you're saying to them to get out, don't say it. Especially if it's someone you don't trust, or you don't know, and even with people you trust these days, you still have to be mindful and be careful. So, my point in recording this video is just to say, if you don't have anything nice to say, don't say it at all. Thanks guys for watching and I'll see you on the next video.